The past few years have held some interesting developments in various industries. In the hotel and hospitality arena, for instance, Airbnb has taken the world by storm, putting choice regarding travel into the hands of the consumer. It's no longer the expectation that travel must include a hotel stay and the associated costs you can be guaranteed to incur. Instead, travelers can choose not only the amount they prefer to pay, but also the arrangements, the proximity to their destination, and how much they want to engage with and experience what the particular location has to offer.
Last month, we sent an e-mail to our membership in celebration of the fact that Liberty HealthShare had just achieved a milestone. In mid-December, our membership surpassed 100,000 people. It’s hard to believe that since then, we’ve added over 10,000 more individuals to our community!
John Hunt, MD
Chief Medical Officer, Liberty HealthShare
To our recently enrolled members, welcome, and congratulations on your effort to escape the third-party healthcare payment system where somebody else pays the bill, e.g., an insurance company, an employer, or the government. This transition is not necessarily easy because most folks have been in the third-party payment system for so long that they have forgotten (or never experienced) what it’s like to make medical care choices based on both quality and price .
Throughout the course of your enrollment and membership in Liberty HealthShare, you have likely noticed that we use terminology that is specific to our organization and work. There are several reasons we choose to communicate in the way we do.
At Liberty HealthShare, our mission of facilitating the sharing of members’ medical expenses is serious business. When we are serving a member who has experienced an illness or accident requiring ongoing medical care, we want to be a safe place in the storm. For this reason, our team members encourage one another to remember that a member in distress is a person in need; a person our ministry exists to serve. It makes us proud to get feedback that lets us know our team is serving members well.
There is a new feature in your ShareBox that allows you to submit eligible medical bills you may have received or paid at the counter. This new feature allows for an accurate and efficient way to submit your medical bills for sharing. Click the "play" button below to learn how!
by Matthew Bellis
If you happened to call Liberty on Tuesday, June 28th, you probably reached a message saying we were closed for a Ministry Summit. If you are wondering what such an event entails, allow us to explain.
We thought you might enjoy meeting (via video) some of the people who respond when you call or e-mail us with a question or issue regarding your membership. Remember, we are not an insurance company. We are different not only in how we share medical costs but also in how we serve our members, and we hope you have experienced and noticed that difference!
Watch the video and learn first-hand how determined our Member Services department is to solve problems, answer questions, and assist you in getting the care you need. Together, we are changing healthcare - for good!
We have good news to share with you from Liberty HealthShare. Dr. John Hunt, a sharing member of Liberty HealthShare and a member of the ministry's Physician Advisory Board, is now the Chief Medical Officer of the National Coalition of Healthcare Sharing Ministries.
Viewpoints from a Naturopathic Physician
by Kendra Pearsall, N.M.D.
People tell us their number one reason for joining Liberty HealthShare is the cost savings. Members report they are saving thousands over previous years' total healthcare expenses. Cost savings is one of the many reasons I LOVE being a member, and for that reason and more, I tell everyone I know about this wonderful program. I asked Liberty HealthShare's Executive Director, Dale Bellis, how Liberty is able to keep membership fees low.